If you would like to return or exchange a product you MUST contact us via email within the first 24 hours of receiving your order. YOU must return your package to us in the way it was received. YOU will have to pay the shipping fees via USPS. No items can be used if you would like to return or exchange.. We DO NOT offer refunds. Any items you would like to return will go towards store credit and you will receive a special code to redeem at checkout.